The Exclusive Ethiopia Privacy Policy

Our website collects some Personal Data from its Users.

Data Controller and Owner
Seafire Investments
Nairobi, Kenya

Owner contact email:
info@exclusiveethiopia.com

Our Commitment To Privacy

Your privacy is important to us and we take it seriously. To enable you to understand how to protect your privacy, we provide and update this notice explaining our online information collection practices and the choices you can make about which information and the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Types Of Data Collected

Among the types of Personal Data that this website collects, by itself or through third parties, there are: Cookies and Usage Data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this website. All Data requested by this website is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this website specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this website or by the owners of third-party services used by this website serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this website and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at Exclusive Ethiopia operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics and Heat mapping and session recording.

The Personal Data used for each purpose is outlined in the specific sections of this document.

Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States and other Google data processing centers –
https://www.google.com/policies/privacy/partners/

Google Privacy Policy
https://www.google.com/intl/en/policies/privacy/
Google Opt Out
https://tools.google.com/dlpage/gaoptout?hl=en

Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)
Hotjar is an analytics service provided by Hotjar Ltd.
Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

Personal Data collected: Cookies and Usage Data.

Place of processing: Malta – Privacy Policy – Opt Out


Heat Mapping and Session Recording
Heat Mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior. Some of these services may record sessions and make them available for later visual playback.

Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd. Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

Hot Jar Privacy Policy
https://www.hotjar.com/privacy
Hot Jar Opt Out
https://www.hotjar.com/opt-out

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this website or related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this website may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the very beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about this privacy policy

The Data Controller is responsible for maintaining, updating, and revising this privacy policy.

Definitions and Legal References

Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data
Information collected automatically from this Application (or third-party services employed in this website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the website) and the details about the path followed within the website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User
The individual using this website, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject
The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this website. The Data Controller, unless otherwise specified, is the Owner of this website.

This website
The hardware or software tool by which the Personal Data of the User is collected.

Cookies
Small piece of data stored in the User’s device.

Legal information
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this website.


The Information We Collect Directly: This notice applies to all information collected or submitted via the Karibu Kenya website or by email. On some pages, you can make requests and enquire about our services. The types of personal information collected at these pages are:

Name

Email address

Phone number

Countries of Residence / Nationalities

Information regarding your travel interests

The Way We Use Your Personal Information: We use the information you provide about yourself and your travel group when preparing quotations for your holiday. We do not share this information with outside parties except to the extent necessary to provide you with an accurate quote and respond to your enquiry. We use email addresses to answer the emails we receive or for email newsletter inclusion and/or subscription. Such addresses are not used for any other purpose and are not shared with outside parties unless required to do so in order to fulfil your reservation booking.

You can register with our website if you would like to receive our promotional newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. And, should you wish to unsubscribe, each email will contain a link allowing you to do so.

We use non-identifying and aggregate information to better design our website and to share information with our suppliers. For example, we may tell an supplier that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, or that a specific number of travellers are with children, but we will not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out. We otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy: Protecting the privacy of young travellers is especially important. For that reason, we never collect or maintain information at our website from those we know are under 13, and no part of our website is structured to attract anyone under 13.

Disclaimer

This document is intended to provide general information on a particular subject or subjects and is not an exhaustive treatment of such subject(s). Before making any decision or taking any action that might affect your personal circumstances or that of any third party, you should consult a qualified professional adviser.

This document and the information contained herein are provided as is and Exclusive Ethiopia and Karibu Kenya Accommodation Guide, owned by Seafire Investments Company Limited - hereinafter referred to as Exclusive Ethiopia -, make no express or implied representations or warranties regarding this document or the information. Without limiting the foregoing, Exclusive Ethiopia do not warrant that the document or information will be error-free or will meet any particular criteria of performance or quality.

Exclusive Ethiopia expressly disclaims all implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Exclusive Ethiopia expressly reserve the right to alter or amend any criteria or information set out in this website at its sole and absolute discretion.

Your use of this document and information is at your own risk.

You assume full responsibility and risk of loss resulting from the use of this document or information. Exclusive Ethiopia, their directors and employees, will not be liable for any special, indirect, incidental, consequential, or punitive damages or any other damages whatsoever, whether in an action of contract, statute, tort (including, without limitation, negligence), or otherwise, relating to the use of this document or information.

Certain links in the Exclusive Ethiopia website may lead to resources maintained by third parties over which Exclusive Ethiopia have no control. Consequently Exclusive Ethiopia make no representations or warranties as to the accuracy of, or any other aspect relating to, those resources.

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